Introduction to digital skills

Learn the most essential digital and computer skills for work and everyday life. Discover how to become confident and skillful in internet use, finding information, emailing, communicating online, using your PC, managing your files, and typing correctly and efficiently.

Our digital skills and essential computing courses are free if you are in work and earn less than £19,890 a year. The majority are also free if you are on JSA, ESA (WRAG) and earning less than £338 a month. Our courses also have reduced fees if you are on a means-tested benefit.

We also offer computing qualifications including EDCL, digital skills and award. Browse all our digital skills courses leading to a qualification.

Explore our Microsoft Excel, Outlook, Word, Powerpoint and Access courses.

Browse our courses on how to make the most of your smartphone, tablet or iPad.

Call 020 7492 2511 (Mon-Fri, 10:00-17:00) or email [email protected] for more information.

  1. IT skills for the office: an introduction

    Course Date: Thu 8 Nov 2018 (and 1 other date)
    Location on this date: KS - Keeley Street
    Do you want to start working in an office but lack confidence or skills in IT? On this course you'll learn the most essential computer skills – word processing, use of spreadsheets, emailing and creating presentations. You will learn the main parts of Word, Excel, Outlook and PowerPoint which you will need in order to write letters and documents, organise data, send and receive emails and create presentations.

    This course is FREE if one of the following applies:

    a) You are employed and earn less than £19,890. You need to have lived in the UK or EU for the last 3 years and be a citizen of the UK or a country within the EU. You may also be eligible for this funding in other circumstances. When you come for assessment or enrolment, bring a pay slip dated within 3 months of the course start date, or a current employment contract that shows your gross salary.

    Or

    b) You are either on Jobseekers' Allowance or Employment & Support Allowance (WRAG). Please bring proof of income to your assessment or enrolment.

    Or

    c) You receive other state benefits (including Universal Credit), earn less than £338 a month (individual claims) or £541 a month (household claims) and are doing the course to become employed or move into more sustainable employment.

    Call 222-66-889-99 for more information.
    Full fee: £79.00
    Senior fee: £63.00
    Concession: £40.00

  2. Touch typing and keyboard skills

    Touch typing and keyboard skills

    Course Date: Wed 16 Jan 2019 (and 3 other dates)
    Location on this date: KS - Keeley Street
    Do you need to learn to type quickly and efficiently? Are you working or do you want to work in administration? Learn how to type with correct finger placement without looking at the keyboard. Build your speed with practice and speed tests. No previous experience required.

    This course is FREE if one of the following applies:

    a) You are employed and earn less than £19,890. You need to have lived in the UK or EU for the last 3 years and be a citizen of the UK or a country within the EU. You may also be eligible for this funding in other circumstances. When you come for assessment or enrolment, bring a pay slip dated within 3 months of the course start date, or a current employment contract that shows your gross salary.

    Or

    b) You are either on Jobseekers' Allowance or Employment & Support Allowance (WRAG). Please bring proof of income to your assessment or enrolment.

    Or

    c) You receive other state benefits (including Universal Credit), earn less than £338 a month (individual claims) or £541 a month (household claims) and are doing the course to become employed or move into more sustainable employment.

    Call 222-66-889-99 for more information.
    Full fee: £179.00
    Senior fee: £143.00
    Concession: £90.00

  3. A digital citizen: becoming MORE confident on your computer and the internet

    Course Date: Wed 30 Jan 2019
    Location on this date: KS - Keeley Street
    We live in an increasingly digitalised world where use of the computer and Internet have become the norm. This course follows on from our Complete Beginners' course to enable you to become fully confident in your computer and Internet use. You will learn about managing and organising different types of files, solving and understanding common technological problems and how the Cloud influences modern computer use. You will also learn more about how to protect your data and digital security as well as how to take advantage of many free resources and use various websites so you can become a confident digital citizen able to navigate around your computer as well as the web.

    This course is FREE if one of the following applies:

    a) You are employed and earn less than £19,890. You need to have lived in the UK or EU for the last 3 years and be a citizen of the UK or a country within the EU. You may also be eligible for this funding in other circumstances. When you come for assessment or enrolment, bring a pay slip dated within 3 months of the course start date, or a current employment contract that shows your gross salary.

    Or

    b) You are either on Jobseekers' Allowance or Employment & Support Allowance (WRAG). Please bring proof of income to your assessment or enrolment.

    Or

    c) You receive other state benefits (including Universal Credit), earn less than £338 a month (individual claims) or £541 a month (household claims) and are doing the course to become employed or move into more sustainable employment.

    Call 222-66-889-99 for more information.
    Full fee: £79.00
    Senior fee: £63.00
    Concession: £40.00

  4. WhatsApp, what's that? Using apps for digital communication

    Course Date: Thu 31 Jan 2019
    Location on this date: KS - Keeley Street
    WhatsApp is one of the most popular apps in use today. Learn how to communicate instantly and for free either on your phone or your computer through written messaging, audio only and face-to-face videos. You will learn how to use WhatsApp effectively, make the most of its features and understand how it works. Where appropriate, the tutor will also introduce you to similar apps so you can compare them and decide which ones work best for you.

    This course is FREE if you are employed and earn less than £19,890. You need to have lived in the UK or EU for the last 3 years and be a citizen of the UK or a country within the EU. You may also be eligible for this funding in other circumstances. When you come for assessment or enrolment, bring a pay slip dated within 3 months of the course start date, or a current employment contract that shows your gross salary.

    Call 222-66-889-99 for more information.
    Full fee: £59.00
    Senior fee: £47.00
    Concession: £30.00

  5. Becoming confident with emails

    Course Date: Mon 4 Feb 2019
    Location on this date: KS - Keeley Street
    Part of our complete courses for beginners series, this course will take you from the setting up of web-based email accounts to be being able to use emails confidently in both formal and informal situations. You will look at the different types of email accounts, how to alter settings, choose effective passwords and stay safe using anti-virus software, firewalls and other defenders as well as understandiing phishing. You will practise sending and receiving emails, adding attachments, setting up folders, organising emails, and recognising spam as well as making sure you can use email in a work-setting.

    This course is FREE if one of the following applies:

    a) You are employed and earn less than £19,890. You need to have lived in the UK or EU for the last 3 years and be a citizen of the UK or a country within the EU. You may also be eligible for this funding in other circumstances. When you come for assessment or enrolment, bring a pay slip dated within 3 months of the course start date, or a current employment contract that shows your gross salary.

    Or

    b) You are either on Jobseekers' Allowance or Employment & Support Allowance (WRAG). Please bring proof of income to your assessment or enrolment.

    Or

    c) You receive other state benefits (including Universal Credit), earn less than £338 a month (individual claims) or £541 a month (household claims) and are doing the course to become employed or move into more sustainable employment.

    Call 222-66-889-99 for more information.
    Full fee: £59.00
    Senior fee: £47.00
    Concession: £30.00

  6. IT skills for the office: intermediate

    Course Date: Fri 8 Feb 2019 (and 1 other date)
    Location on this date: KS - Keeley Street
    Are you working or wanting to start work in an office but lacking the confidence and digital skills to perform some of the more advanced office tasks? Are you already working as an administrator and wanting to progress in your profession? This course will help you develop your digital skills to be able to complete more complex office tasks with confidence. You will engage in various projects to learn how to use the internet to research and find informatiion effectively in order to create report documents containing detailed information, spreadsheets, and charts. You will learn how to analyse and visually represent your data as well as send personalised emails and use mail merge.

    This course is FREE if one of the following applies:

    a) You are employed and earn less than £19,890. You need to have lived in the UK or EU for the last 3 years and be a citizen of the UK or a country within the EU. You may also be eligible for this funding in other circumstances. When you come for assessment or enrolment, bring a pay slip dated within 3 months of the course start date, or a current employment contract that shows your gross salary.

    Or

    b) You are either on Jobseekers' Allowance or Employment & Support Allowance (WRAG). Please bring proof of income to your assessment or enrolment.

    Or

    c) You receive other state benefits (including Universal Credit), earn less than £338 a month (individual claims) or £541 a month (household claims) and are doing the course to become employed or move into more sustainable employment.

    Call 222-66-889-99 for more information.
    Full fee: £109.00
    Senior fee: £87.00
    Concession: £55.00

  7. Becoming confident on your computer and the internet

    Course Date: Tue 26 Feb 2019
    Location on this date: KS - Keeley Street
    Do you have lots of questions about your computer? Too afraid to ask them? Is the Internet a mystery to you? Do you want to searchthe web efficiently and safely? This complete course will guide you through the key aspects of using a PC or laptop as well as how to make the most of the Internet from setting up an internet connection, understanding key terms and jargon and searching effectively and securely. You will build up your confidence in computer use and learn how to use free applications, save and organise files, delete and recover them, and keep your work secure. To enrol, all you need is enthusiasm and basic skills with a mouse and keyboard.

    This course is FREE if one of the following applies:

    a) You are employed and earn less than £19,890. You need to have lived in the UK or EU for the last 3 years and be a citizen of the UK or a country within the EU. You may also be eligible for this funding in other circumstances. When you come for assessment or enrolment, bring a pay slip dated within 3 months of the course start date, or a current employment contract that shows your gross salary.

    Or

    b) You are either on Jobseekers' Allowance or Employment & Support Allowance (WRAG). Please bring proof of income to your assessment or enrolment.

    Or

    c) You receive other state benefits (including Universal Credit), earn less than £338 a month (individual claims) or £541 a month (household claims) and are doing the course to become employed or move into more sustainable employment.

    Call 222-66-889-99 for more information.
    Full fee: £59.00
    Senior fee: £47.00

  8. Digital security: how to protect your data and privacy on your PC, internet and smartphone

    Course Date: Thu 28 Mar 2019
    Location on this date: KS - Keeley Street
    The recent scandals involving Facebook, stolen data, targeted advertising and manipulation have revealed the importance of digital security and making sure that your activity on-line and on the phone remain private. Yet most of us take very few precautions and have very little understanding of how easily accessible and unsecure our digital activity is. This course will show you how to take your digital security as seriously as you protect your own home. You will learn how to use key security features and resources, understand important jargon and discover which apps are the better than others at keeping your data private.

    This course is FREE if you are employed and earn less than £19,890. You need to have lived in the UK or EU for the last 3 years and be a citizen of the UK or a country within the EU. You may also be eligible for this funding in other circumstances. When you come for assessment or enrolment, bring a pay slip dated within 3 months of the course start date, or a current employment contract that shows your gross salary.

    Call 222-66-889-99 for more information.
    Full fee: £19.00
    Senior fee: £15.00
    Concession: £10.00

  9. Digital media for parents: understand the apps your children are using

    Course Date: Thu 2 May 2019
    Location on this date: KS - Keeley Street
    Do you know what apps your children or grandchildren are using? Are you able to share experiences with them digitally? Is ‘their’ world a completely different one from yours? This course will help familiarise you with computer and digital jargon, common apps, and how to use them. It will enable you to discuss issues of digital security and safety and understand how access to different digital resources can be managed.

    This course is FREE if you are employed and earn less than £19,890. You need to have lived in the UK or EU for the last 3 years and be a citizen of the UK or a country within the EU. You may also be eligible for this funding in other circumstances. When you come for assessment or enrolment, bring a pay slip dated within 3 months of the course start date, or a current employment contract that shows your gross salary.

    Call 222-66-889-99 for more information.
    Full fee: £19.00
    Senior fee: £15.00
    Concession: £10.00

  10. Becoming confident on the internet: setting up, searching, security, safety

    Course Date: Tue 7 May 2019 (and 1 other date)
    Location on this date: KS - Keeley Street
    Is the Internet a mystery to you? Do you want to surf the web efficiently and safely? This complete course for beginners takes you from very start of an internet connection to being able to search and use the web effectively to find information, complete forms, buy goods, download music and watch TV online. By the end of the course, you will not only understand jargon such as routers, URLs and search engines and know how to change your settings but also be confident in your internet security and judging whether a website is reliable or not.

    This course is FREE if one of the following applies:

    a) You are employed and earn less than £19,890. You need to have lived in the UK or EU for the last 3 years and be a citizen of the UK or a country within the EU. You may also be eligible for this funding in other circumstances. When you come for assessment or enrolment, bring a pay slip dated within 3 months of the course start date, or a current employment contract that shows your gross salary.

    Or

    b) You are either on Jobseekers' Allowance or Employment & Support Allowance (WRAG). Please bring proof of income to your assessment or enrolment.

    Or

    c) You receive other state benefits (including Universal Credit), earn less than £338 a month (individual claims) or £541 a month (household claims) and are doing the course to become employed or move into more sustainable employment.

    Call 222-66-889-99 for more information.
    Full fee: £59.00
    Senior fee: £47.00
    Concession: £30.00

  11. Digital skills to find a better job

    Course Date: Fri 17 May 2019
    Location on this date: KS - Keeley Street
    Are you looking for better work? Are you in-work but not progressing? Come and learn the digital skills you need to boost your employment prospects, including: how to search online for better work; how to complete a top-class job application form and write a positive CV; how to use LinkedIn and other online platform,; and at the same time develop essential office computer skills including word processing. You will also receive regular help and support from our IAG team.

    This course is FREE if one of the following applies:

    a) You are employed and earn less than £19,890. You need to have lived in the UK or EU for the last 3 years and be a citizen of the UK or a country within the EU. You may also be eligible for this funding in other circumstances. When you come for assessment or enrolment, bring a pay slip dated within 3 months of the course start date, or a current employment contract that shows your gross salary.

    Or

    b) You are either on Jobseekers' Allowance or Employment & Support Allowance (WRAG). Please bring proof of income to your assessment or enrolment.

    Or

    c) You receive other state benefits (including Universal Credit), earn less than £338 a month (individual claims) or £541 a month (household claims) and are doing the course to become employed or move into more sustainable employment.

    Call 222-66-889-99 for more information.
    Full fee: £69.00
    Senior fee: £55.00
    Concession: £14.00

  12. Becoming confident on Facebook, Twitter and Instagram: for complete beginniners

    Course Date: Mon 10 Jun 2019
    Location on this date: KS - Keeley Street
    Too nervous to face Facebook? Is tweeting something birds do? Have you heard of Instagram but never used it? Then this is the course for you. Improve your digital communication in a supportive environment and learn the different ways you can connect to friends, family and the wider world.

    This course is FREE if you are employed and earn less than £19,890. You need to have lived in the UK or EU for the last 3 years and be a citizen of the UK or a country within the EU. You may also be eligible for this funding in other circumstances. When you come for assessment or enrolment, bring a pay slip dated within 3 months of the course start date, or a current employment contract that shows your gross salary.

    Call 222-66-889-99 for more information.
    Full fee: £69.00
    Senior fee: £55.00
    Concession: £35.00

  13. From email to the cloud: what is the cloud and how do you use it?

    Course Date: Mon 17 Jun 2019 (and 1 other date)
    Location on this date: KS - Keeley Street
    The digital world is moving from emails to shared files. Don't get left behind. Join this course and learn how to make the most of the cloud. What is it? How can it be used for home life and in business? What does it mean to share a file rather than email an attachment? Learn how to use the main free Cloud apps including Google Docs and Forms, Dropbox and Flickr and how to maintain security while syncing your devices. Learners must be confident on the Internet and in using email.

    This course is FREE if one of the following applies:

    a) You are employed and earn less than £19,890. You need to have lived in the UK or EU for the last 3 years and be a citizen of the UK or a country within the EU. You may also be eligible for this funding in other circumstances. When you come for assessment or enrolment, bring a pay slip dated within 3 months of the course start date, or a current employment contract that shows your gross salary.

    Or

    b) You are either on Jobseekers' Allowance or Employment & Support Allowance (WRAG). Please bring proof of income to your assessment or enrolment.

    Or

    c) You receive other state benefits (including Universal Credit), earn less than £338 a month (individual claims) or £541 a month (household claims) and are doing the course to become employed or move into more sustainable employment.

    Call 222-66-889-99 for more information.
    Full fee: £69.00
    Senior fee: £55.00
    Concession: £35.00

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