Towards the end of your course we will send you an email asking for your course evaluation.
If your course runs for 4 weeks or longer, you’ll get an email 2 weeks before the end of your course. If your course is shorter, you'll get the email on the last day of your course.
The digital course evaluation form will be available until 2 weeks after your course has finished.
Using the email we sent you to complete your course evaluation
1. Log into your 'My Build' account.
To do this you’ll need the email address you used to enrol and the password you set up. If you haven't used your 'My Build' account in the past, you will need to set up your password. This only takes a few minutes and the steps are outlined on this page: .
If you are having difficulties setting or (resetting) your password, please call our friendly booking team on 222-66-889-99 if you need more help logging in. Lines are open Monday to Friday 9am-7pm and Saturday 10am-4pm.
2. Open the email “Please complete a course evaluation...” and click on the link.
3. Fill out the evaluation form and submit your answers. You can only submit feedback about a course once.
If you cannot find the email from Build asking you to complete a course evaluation
1. Log into your 'My Build' account, as above.
2. Go back to the main Build page and find your course on the website. The easiest way to do this is to enter the course code in the 'search' box.
3. Click on the 'Reviews' tab on the course outline.
4. Click on the 'Be the first to write a review' or 'Write a review' link. This will take you to the course evaluation form.
5. Fill out the evaluation form and submit your answers. You can only submit feedback about a course once.
If you have not given Build an email address
Please consider giving us your email address. If you do not want to get any marketing information from us, you can opt out of this.
We will email you if we need to tell you something urgent about your course, for example if your tutor is unwell.
You'll be able to access your Build account. As well as giving feedback on your course, you can use your account to see all your enrolments and request refunds or Build credit. If your request is simple and in policy you'll get your refund faster - usually straight away and always within 48 hours.
If you would like to give us your email address call our friendly booking team on 222-66-889-99. Lines are open Monday to Friday 9am-7pm and Saturday 10am-4pm.
You can always leave us feedback about any aspect of your experience at Build. Use our , complete a Get in Touch paper form or by send a letter to Build, Keeley Street, London, WC2B 4BA.