Introduction to Outlook 2016

Course Dates: 27/10/19
Time: 10:00 - 17:00
Location: KS - Keeley Street

New to MS Outlook? or have you just start using Outlook at work? This course will enable you to use the key basic features of Outlook 2016, including sending and receiving emails with attachments, safe downloading of attachments, adding signatures, creating folders to manage your emails, organising and using your calendar to keep on top of appointments, set up reminders and create task lists. the do's and don'ts of sending and receiving emails, Data Protection Act and your legal obligation.

This course is FREE if one of the following applies:

a) You are employed and earn less than £20,572.50 . You need to have lived in the UK or EU for the last 3 years and be a citizen of the UK or a country within the EU. You may also be eligible for this funding in other circumstances. When you come for assessment or enrolment, bring a pay slip dated within 3 months of the course start date, or a current employment contract that shows your gross salary.


c) You receive other state benefits (including Universal Credit), earn less than £338 a month (individual claims) or £541 a month (household claims) and are doing the course to become employed or move into more sustainable employment.

Call 222-66-889-99 for more information.


What is the course about?

This course is for those who want to feel more confident, knowledgeable and skilful in their Outlook 2016 use either for personal or work use. You will learn essential jargon and terminology and use this knowledge to help you become a more proficient user of the program. You will learn how to organise and manage emails, appointments, contacts and tasks and you will learn how to do all this and maintain your security, understanding legal responsibilities as an employer or employee.

What will we cover?

• sending and receiving emails
• the do's and don'ts of sending and receiving emails
• sending attachments and safely downloading them,
• adding signatures
• creating folders to manage your emails
• organising and using your calendar to keep on top of appointments
• setting up reminders and creating task lists
• the Data Protection Act and your legal obligations.

What will I achieve?
By the end of this course you should be able to...

• confidently explain the processes for sending and receiving emails with knowledge of the level of confidentiality needed.
• attach a file or a folder to an email and safely download a file or folder to a folder on you computer that can then be scanned for viruses
• create basic signatures that can be appended to your emails
• manage emails to go directly into designated folders.
• set up reminders and create task lists so you can be up to date with appointments
• explain the security features offered in Outlook when sending and receiving emails
• explain your legal obligation and responsibilities when sending information via emails and the implications of the Data Protection Act.

What level is the course and do I need any particular skills?

This is an introductory course so no prior knowledge of Outlook is needed though if you have used Outlook before at a basic level, this course will also help you. You will need to be confident in basic digital literacy having basic keyboard and mouse skills.

You should also be able to follow spoken instructions, read written instructions and information, and discuss work with your tutor.

How will I be taught, and will there be any work outside the class?

This will be a practical hands-on course. You will have your own computer and be encouraged to practise as much as possible. An interactive whiteboard will help make demonstrations easy to understand. It will be a relaxed learning environment and step by step learning will help you become more skilled. You will have lots of opportunities to ask questions and address areas you need help in.

Are there any other costs? Is there anything I need to bring?

There are no additional cost attached to this course. You will need your own pen and paper to make notes.

When I've finished, what course can I do next?

There are a number of courses you can do at the same time or progress onto. Outlook 2016 for the workplace: managing your emails, tasks and priorities (intermediate) is a direct follow on course, followed by Outlook 2016 for the workplace: integrating Outlook, Excel and Word (advanced). However, you might want to consolidate your digital skills before moving on to these courses. For example:
• Becoming confident on the cloud: a new way of sharing and collaborating
• Introduction to PowerPoint 2016
• IT skills for the office: an introduction
• Introduction to Word 2016
• Excel 2016: Essentials
•Touch typing and keyboard skills
• Making sense of Windows 10
• ECDL Level 1 Award (with a qualification - assessment needed)
You may also find our How to be an administrator series helpful.
Your tutor will advise you on the best course. You can also call our administrator on 0207 492 2511 to arrange an assessment with one of our course advisors.

General information and advice on courses at Build is available from the Student Centre and Library on Monday to Friday from 12:00 – 19:00.
See the course guide for term dates and further details


Customer Reviews 1 item(s)

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Reviews below are by students who have attended this course, regardless of the course teacher. Please be aware you may not be booking onto a course with the same teacher.

Very well organised course giving the learner hands on experience and excellent teacher one to one when needed. I have learnt many new skills and am now equipped to try some more aspects of Outlook on my own, with confidence.
Course Rating
Review by Carolyn / (Posted on 09/12/2018)
Tutor Biographies
We’re sorry. We don’t have a bio ready for the tutor of this class at the moment, but we’re working on it! Watch this space.

Book your place

Course Code: CSU04

Please choose a course date 

Sun, day, 27 Oct - 27 Oct '19

Duration: 1 session

Full fee: £79.00
Senior fee: £63.00
Concession: £40.00

Or call to enrol: 222-66-889-99

Download form & post

Any questions? [email protected]
or call 020 7492 2511

Please note: we offer a wide variety of financial support to make courses affordable. For more information visit our online . You can also visit the Information, Advice and Guidance drop-in service, open from 12 – 6.45, Monday to Friday.

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