Course Dates: 28/09/19 - 05/10/19
Time: 10:30 - 16:30
Location: KS - Keeley Street

Would you like to be more assertive? Develop the skill of communicating effectively and on equal terms with others in these practical workshops designed to help you gain self-esteem and confidence.


What is the course about?

The course will help you to use assertive behaviour, a powerful communication tool, to deal more effectively with interpersonal difficulties that may arise in your life. Throughout the classes you'll learn about the skills associated with assertiveness, gaining an understanding of the theory and putting it into practice.

What will we cover?

- Identification of assertive and non-assertive behaviours
- Understanding the rights and responsibilities of an assertive person
- Making a request
- Giving and receiving compliments
- Learning how to say ‘No’
- Receiving criticism assertively
- Giving feedback assertively.

What will I achieve?
By the end of this course you should be able to...

- Differentiate between assertive and non-assertive behaviour
- Describe the rights and responsibilities of an assertive person
- Apply some assertiveness skills in class activities
- Plan a personal assertiveness strategy to use beyond the course.

What level is the course and do I need any particular skills?

No prior knowledge is required. This course is suitable if you are completely new to assertiveness work or as a
refresher if you have done some training before. We ask that you come willing to participate in the discussions
and practical exercises. You will need to speak and read English fluently. Please check if you are unsure of your

How will I be taught, and will there be any work outside the class?

You will work individually, in pairs and groups while both learning the theory and practising assertiveness skills.
There will be tutor presentations and handouts. As the course unfolds, the tutor will work flexibly to respond to
the needs of the group while still meeting course objectives.

Are there any other costs? Is there anything I need to bring?

Please bring a notebook and pen. All other materials are provided.

When I've finished, what course can I do next?

Related courses at Build include the following: Assertiveness at work; Assertiveness in relationships; Anger without aggression; Anger – cool head or hot head; Personal power; Raising your self-esteem; Transforming personal conflict; Dealing with difficult people; Bullying and intimidation at work. You may also want to enrol on other personal development, counselling or psychology courses at Build.

General information and advice on courses at Build is available from the Student Centre and Library on Monday to Friday from 12:00 – 19:00.
See the course guide for term dates and further details


Customer Reviews 6 item(s)

Write a review

Reviews below are by students who have attended this course, regardless of the course teacher. Please be aware you may not be booking onto a course with the same teacher.

Go for it! It will help you to become more assertive
Course Rating
Review by Anonymous / (Posted on 22/07/2019)
A very interesting and rewarding course with an inspiring teacher.
Course Rating
Review by SB / (Posted on 22/07/2019)
Brilliant selection of courses on self-development, great teachers and content! Will definitely book new some more!
Course Rating
Review by Alix / (Posted on 30/01/2019)
I recommend it
Course Rating
Review by A almosawi / (Posted on 29/01/2019)
Very useful as an introspective tool as well as assisting with dealing with the world around. Lots of self practise is important though and maintained, as these course cant do it all for you of course
Course Rating
Review by Dee / (Posted on 21/10/2018)
I participated in the Assertiveness course a month ago with [tutor's name removed] and I thought it was brilliant. I found [the tutor] very warm and easy to talk to and I thought her teaching was great. Her book recommendations I loved such as " A woman in your own right" by Anne Dickson and I liked learning about personal rights.
Course Rating
Review by Riti / (Posted on 05/07/2015)
Tutor Biographies
We’re sorry. We don’t have a bio ready for the tutor of this class at the moment, but we’re working on it! Watch this space.

Book your place

Course Code: PA750

Please choose a course date 

Sat, day, 28 Sep - 05 Oct '19

Duration: 2 sessions (over 2 weeks)

Full fee: £129.00
Senior fee: £103.00
Concession: £65.00

Or call to enrol: 222-66-889-99

Download form & post

Any questions? [email protected]
or call 020 7492 2530

Please note: we offer a wide variety of financial support to make courses affordable. For more information visit our online Help Center. You can also visit the Information, Advice and Guidance drop-in service, open from 12 – 6.45, Monday to Friday.